Terms of Use

1. Placing an Order

  • Find the product(s) you want
  • Add the product(s) to your shopping cart
  • Proceed to checkout
  • Select delivery and billing options
  • Review your order ensuring all details are correct
  • Submit your order
  • An order confirmation will be sent to your email address

*Please remember to check your basket ensuring everything is correct before submitting your order as we may not be able to amend it.

When you submit an order, we will send you a receipt acknowledging your order in an email. This does not mean we have accepted your order. Our acceptance of the order only takes place when the product(s) are shipped to you. You will also receive a shipping confirmation email once the product(s) have been shipped.

If we are unable to supply you with a product, we will inform you of this in an email and offer an alternative if applicable.


1.1 Our right to reject or cancel your order

Fulfilment of all orders on the website is subject to availability. We reserve the right not to accept your order for any of the following reasons:

  • The product is no longer available in stock
  • Your billing information is incorrect or non verifiable
  • Your order is flagged up on our security systems as an unusual order or an order susceptible to fraud
  • There was an error in the price displayed on the website
  • We could not deliver to the address provided by you due to an event outside of our control
  • In the event of misspelling, pricing or any other mistakes in the website information

1.2 Data check

We may run checks on any of the information provided by you before we ship your order. These checks may include verifying your address and checking for fraud. All fraudulent orders will be investigated and prosecuted if necessary.


2. Price/Payment

The product prices on the website are all inclusive of VAT (Value-Added Tax). Shipping rates are applied per order. For details on shipping rates please refer to 'postage & delivery'.

You can change the currency by clicking the currency button at the top of the website.

The total price specified in the final check out screen includes tax and shipping costs. This price will be recorded in the order confirmation, which we advise you to print or download for future reference. If paying by credit card, the total amount for your entire order will be reflected on your statement in your local currency.

If your local currency is different from the currency in which the prices are quoted, your bank will apply the exchange rate applicable at the time of purchase. Your bank may apply a different exchange rate which is out of our control.

The prices of our products are all clearly displayed on our website. How ever prices may change from time to time, but changes will not affect any order which we have confirmed in an order confirmation.